Instructions for Agencies
ADDING NEW FDWS
- The more comprehensive the interview with the FDW, the better chance of her getting the right employer.
- Only fill in information based on your interview with the FDW. Refrain from answering on her behalf. When in doubt, leave the field blank.
- When you submit an FDW, her status is “Pending”. System Admin will turn her “Active” within 24 hours after review.
- Once “Active” the FDW is available for search by employers
UPDATING AND CANCELLING FDWS
- If there are any changes to the FDW biodata, you may update her information.
- Her status will remain “Active” and therefore available for search by employers
- If the FDW has been hired or if you want her removed from your portfolio, simply turn her status back to “Inactive”.
- If she ever becomes available again, you can simply turn her status back to “Active”.
SENDING FDW PROFILES TO EMPLOYERS
- Based on the employer’s requirements, the profiles of the top 5 matching FDWs will be sent by email to the employer.
- Agency’s contact number will be provided for employer to make enquiries or arrange interviews.
- Agencies will not be provided the employer’s contact information (for PDPA reasons).
- Agencies will be provided the employer’s requirements and the name of FDW she is interested in.
BILLING
- Agencies will be billed S$5 for each FDW profile sent to an employer.
- Invoices will be sent to agencies monthly in arrears.
- Invoices must be paid within 7 working days from date of invoices.
- Payment will be via bank transfer only